Standing feedback channel for programme communities — feedback type, details, sensitivity flag and referral routing, usable at help desks or by roving staff.
Community Feedback & Complaints Form is a curated field-research template designed with East African NGOs, research organisations and SMEs in mind. Use it to log community feedback and complaints so nothing gets lost or ignored.
It ships with 4 sections and 16 field-tested questions — every field, the accent colour and the cover image are fully editable in the builder, and it works offline on the mobile app for enumerators in the field.
Adapt the option lists (currencies, sites, crops, programmes) to your own context before publishing.
Every question is editable below. Try it here, then save it as your project when it fits.